A quick and simple way to get your refund fast when you make a return with us.
What is Reshop?
Reshop is a service that allows us to offer our customers fast refunds. When you elect to get a refund with Reshop, you will create an account and finish getting your money in the Reshop app right away. Once you get a refund with Reshop, you'll have 7 days to ship back your items.
How does Reshop work?
- Start a return and choose Reshop: Initiate a return and choose to get a fast refund with Reshop.
- Get your refund quickly in the Reshop app: After submitting your return, download or open the Reshop app to finish getting your money. If approved, you can choose to get your refund on a virtual Reshop Card or deposited into your bank account.
- It's your money, spend it anywhere: With your money back in your pocket, you’re free to spend it right away! You can view your Reshop Card details in the Reshop app and use it to shop anywhere online that Visa debit cards are accepted. Plus, Reshop will share products, brands, and exclusive offers in their app to help you find something else you love.
- Ship back your items: You will need to ship back your items within 7 days. Reshop will provide convenient access to your shipping details and send you reminders to help ensure a smooth process.
Learn more about how Reshop works
How long does it take to get my refund with Reshop?
When you choose to get a refund with Reshop, you will be able to send your money to a Reshop Card (a virtual Visa debit card) or to a nominated bank account.
- If you select to get your refund on a Reshop Card, it will be available in near real time.
- If you select to get your refund to your bank, it should appear in your bank account within 1 business day.
However you choose to get your refund, you'll have the freedom to use your money again, right away to find the things you love.
Reshop Visa Prepaid Card is valid only in the U.S. Limited Use. The Reshop Card is issued by Pathward® N.A., Member FDIC, pursuant to a license from Visa® U.S.A Inc. The Reshop Card is powered by Marqeta. The card can be used anywhere Visa debit cards are accepted. No cash access.