Hello Susan, thank you for your feedback regarding our PRIME TIME Eyeshadow Extender. We're very sorry to hear about your disappointing experience, particularly concerning the product amount, applicator functionality, and overall performance.
We recognize that receiving a product that appears to have minimal content and doesn't deliver the expected results is frustrating. Your observations about the applicator's effectiveness and the need to use your finger for application instead are taken very seriously, as we want our products to be both convenient and effective to use.
We understand your concerns regarding the product's performance, especially in relation to the 24-hour wear claim. While results can vary depending on individual factors, we're disappointed that the product didn't meet your expectations or provide the long-lasting results you were looking for.
The value for money aspect you've mentioned is important to us, and we're deeply sorry that you felt this purchase wasn't worth the investment. Your feedback about the product size and overall experience will be shared with our product development team for careful consideration in future improvements.
We truly appreciate you taking the time to share your experience with us. We're disappointed that your purchase did not deliver the quality and performance you deserve from our brand.